Will there be dice?
For this Boxed Set campaign we decided to skip the dice to keep costs lower and make our turnaround times faster.
Last updated: March 19, 2024 09:06
Why is shipping to XXX so high?
Our shipping estimates are estimates, and we are actively working on getting the price of those down. We thank you for your patience and understanding in this time of volatile worldwide shipping.
Last updated: March 18, 2024 08:24
Why isn't there a hardcover option?
We chose to make all of the books for this campaign available in softcover to keep costs down and to get the rules to your table.
Last updated: March 18, 2024 08:24
Will I be able to get item XXX as an add-on?
Extras of certain items (the Player’s Guide, the Warden’s Guide, and the Adventure Module) will be available as add-ons, and there are plans for the future release of other items post-campaign.
Last updated: March 19, 2024 07:31
Why does the Basic Tier not get physical stretch goals?
Our focus for this campaign is the Boxed Set, as that is what we are endeavouring to bring into the world. We have priced the items as we feel appropriate. If you choose to not back at the Boxed Set level but later change your mind, we will have copies of the Boxed Set available after the campaign at retail, including your FLGS!
Last updated: March 19, 2024 09:06
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.